Our Promise of Care. At Back2TheRootss, we believe the beauty of slow care should be matched by a reliable delivery experience. From our small-batch crafting to your doorstep, we ensure every package is handled with the integrity it deserves
 

Processing Times: Every order is a priority. We process orders within 1–2 business days

Please note that orders placed on weekends or holidays will begin processing the next business day.

 

Shipping Methods & Speed: We partner with trusted carriers, including USPS, UPS, and FedEx. Standard shipping typically arrives within 3–7 business days, depending on your location.
 

Order Tracking: Your journey is transparent. Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
 

International Shipping: At this time, we ship only within the United States. We hope to share our wisdom internationally in the future.
 

Shipping Issues: If your package is delayed, damaged, or missing, please contact our support team within 7 days of delivery so we can resolve the issue quickly.
 

Address Accuracy: To ensure your products arrive safely, please double-check your shipping address at checkout. Back2theRootss is not responsible for delays or lost packages due to incorrect or incomplete addresses